State of Application Strategy: Financial Services

Financial Services Organizations Continue to Lead Digital Evolution

Key findings from the 2024 F5 State of Application Strategy survey reveal continued modernization and implementation of AI assistance as financial services organizations innovate to deliver great customer experiences.

API security is on the rise

With an average portfolio size of 601 APIs (and often thousands of enterprise apps), 61% of financial services are strengthening API security capabilities related to authentication and authorization.

Flexibility makes multicloud challenges worthwhile

The flexibility to choose the lowest-cost option is the #1 benefit of multicloud deployments. Choosing the best cloud for AI workloads ranks second.

Security services are vital

70% of financial services wouldn’t consider deploying an app without security services. Meanwhile, nearly half (49%) are also concerned about the security of AI models.

AI assistance is expanding

67% of financial services are working on AI implementations—up from 57% just three years ago.

Automation will be an enabling force

AIOps is the year’s #2 most exciting trend for financial decision makers. This is likely due to the necessity of automation when AI engines are distributed across public and on-premises environments—as planned by 54% of financial services organizations.