POLICIES

F5 Distributed Cloud Application Traffic Insight Privacy Statement

Published on: 1 March 2021
Last updated on: 2 May 2023

Overview

F5's Distributed Cloud Application Traffic Insight (the “Service”) assigns unique identifiers to devices that visit a customer’s online properties. This Privacy Statement applies to the data that the Service uses.

Roles of the Parties

Under the data protection laws of the EU and similar jurisdictions, F5 is a processor of the data about the customer’s users, and the customer is (or acts on behalf of) a controller of such data, to the extent it contains personal data. 

Personal Data Processed by the Service

The Service uses JavaScript and other technical means to process the following information about the browsers and devices of users of the customer’s online properties:

  • IP address;
  • Data about the user’s browser or device;
  • Data about the user’s interaction with the browser or device;
  • Fuzzy identifiers (which we generate from IP addresses, User Agent strings, and select telemetry data); and
  • DID identifiers (values that we pseudo-randomly generate).

Processing of the Personal Data 

The Service uses the data it collects to recognize devices that visit the customer’s online properties and to assign them an identifier. The identifier is stored in the browser on the device, such as in an HTTP cookie. The customer may use the Service for purposes such as attack detection and fraud prevention, or to evaluate or integrate with certain additional F5 services.

More Information

To exercise your rights with respect to the customer data that F5 processes when providing the Service to a customer, please contact that customer. For more information about F5’s privacy practices, please see the F5 Privacy Notice.