Together, we can move forward—with courage and care—toward an innovative new reality.
People around the world continue to face difficulties unlike anything we’ve ever seen. Organizations in all industries are tackling accelerated digital transformation and business resiliency challenges. Familiar ways of living and working have—out of necessity—evolved. And as we begin to navigate our way forward, technology continues to be a lifeline that keeps us all connected. Now more than ever, we’re relying on digital code as well as our human code—doing the right thing for one another—to envision new possibilities for what comes next. Together—with courage and care—we can build the next generation of products, services, and solutions to help the world evolve toward a reality we never could have imagined before.
Wherever you are in your COVID-19 response efforts—needing to respond quickly to new connectivity and security requirements, determining how best to resume “business as usual,” or innovating in response to changing customer needs—we’re here to help.
A letter to the present from a post-pandemic IT director ›
Emerging APM issues you may experience during the COVID-19 outbreak ›
Four risks to consider with expanded VPN deployments ›
Fraudulent unemployment claims signal consumers to step up personal identity protection ›
Help the world by healing your NGINX configuration ›
How to optimize SSL VPN connections when BIG-IP is reaching 100% CPU ›
DEVCENTRAL
Get community support
DevCentral is an online community of technical peers dedicated to learning, exchanging ideas, and solving problems - together. Since many of us are now required to work from home—which often isn’t easy—the last thing we want you to worry about is technical issues.
ASKF5
Get technical support
AskF5 is a one-stop resource for technical support, downloads of software and patches, documentation, and certification programs. We’re here to provide 24x7 customer support to help you respond to rapidly changing security, cloud, software, and hardware requirements.
F5 LABS
Get threat intelligence
F5 Labs processes app threat data from F5 and our partners into actionable intelligence. As business across the world shift to remote work, cybercriminals know that VPNs are in high usage. We’re also seeing an uptick in malware and phishing attempts using COVID-19 scare tactics.
Our customers around the world are taking bold action to keep employees safe while continuing to provide essential services. We’re proud to support their efforts.
To keep essential products and materials moving across Canada and the northern U.S., an historic railway corporation updated its licenses so that all 12,000 employees could keep freight on track while working remotely from home.
In addition to those on the frontline of patient care at one of the top-rated hospitals in the U.S., thousands of staff needed to work remotely behind the scenes to keep systems running smoothly, so VPN access was rapidly scaled from 2,500 to 13,000 users.
Based in Italy, a global banking and financial services company moved quickly to protect its customers’ data—and nearly 100,000 employees’ health—as the pandemic spread across the country, strengthening security to support remote work.
With millions of Americans working, learning, and sheltering in place at home, a Fortune 500 energy company—in keeping with its reputation as an innovator—migrated to a virtual platform to support all 11,000 employees in working remotely.
If you’re concerned about app availability and performance, learn about several optimizations that you can implement now.
As we continue to weather this global crisis together, validating DNS preparedness becomes a key piece of the puzzle.
Are you struggling with capacity to enable secure remote access capabilities? BIG-IP Access Policy Manager (APM) can help.
BIG-IP LTM keeps your websites and apps available and secure—intelligently balancing, delivering, and managing network traffic.
If you don’t have a BIG-IP solution, NGINX Plus is a quick and easy way to protect web applications under high load.
Silverline, F5’s cloud-based managed security solutions, can protect your websites, applications, or web servers.
SERVICE PROVIDER
Keeping the world connected
Millions of people are working from home, students are learning remotely, and shoppers are ordering products online rather than venturing out to stores. In many ways, service providers are playing a key role in keeping the world connected by providing essential communications services at unprecedented levels.
BANKING AND FINANCIAL SERVICES
Keeping financial services secure
As cybercriminals increase their efforts to expose remote worker vulnerabilities—targeting the financial services industry to gain access to sensitive data—only institutions with the most secure digital experiences will be able to fully accommodate new COVID-19-related performance, security, and risk requirements.
F5 is committed to being a force for social good. And during this time of worldwide need, we’re actively seeking out ways to be of service.
F5 has funded $250,000 in Tech for Good COVID-19 Response Grants to support local nonprofits with their technology infrastructure needs.
In order to provide additional and emergency support to our STEM Education nonprofit partners, we allocated an additional $200,000 in unrestricted grants.
With children learning from home, F5 has donated used laptops to Seattle Education Access for use by kids who can’t afford their own.
F5ers based in communities around the world know better than anyone where local help is most urgently needed, so we’re donating $1.6 million to support employee-selected nonprofits.
We’re running 29 country-specific giving campaigns to make sure that our financial support is going to local organizations—selected by regional employees— that will have the greatest impact in each community.
Employee donations, double matched by F5, are split evenly between eight international nonprofits that are providing aid around the world.
The COVID-19 pandemic is a global humanitarian crisis. As the virus continues to make its impact felt on a worldwide scale, F5’s Chief Human Resources Officer Ana White and Chief Marketing & Customer Experience Officer Mika Yamamoto reflect on how to implement wholehearted, human-centered response and readiness efforts that support employees and communities worldwide.
We’ve compiled our latest COVID-19-related resources and guidance into this curated library for easy reference.
Six ways to improve app availability ›
TLS caching explained on BIG-IP ›
The two questions you need to answer to achieve high availability ›
Validating DNS preparedness is a key piece of the puzzle ›
Help the world by healing your NGINX configuration ›
Video and network optimization for mobile service providers in the time of COVID-19 ›
Help your remote workers stay connected and secure ›
How to automate a deployment of F5 VPN ›
Microsoft and F5: Together addressing secure remote access and productivity ›
Optimizing remote access to support WFH during COVID-19 ›
Troubleshooting and support for F5 remote access solutions ›
Deployment guide: Deploying F5 with Citrix XenApp or XenDesktop ›
Integration guide: APM Proxy with VMware Workspace One ›
Integration guide: Load balancing VMware Identity Manager ›
Integration guide: Load balancing VMware Unified Access Gateway ›
Securing your VMware remote solutions to support COVID-19 work from home scaling ›
COVID-19 and cybercrime awareness ›
Four risks to consider with expanded VPN deployments ›
How to identify fraud and abuse: A video podcast from Shape ›
Is your organization ready for COVID-19? ›
Mirai “COVID” variant disregards stay-at-home orders ›
Securing remote access while protecting against encrypted threats ›
Security is (still) everyone’s responsibility ›
Six months of SaaS-based web app protection free for healthcare, nonprofits, and education ›
A letter to the present from a post-pandemic IT Director ›
As Healthcare industry transforms overnight, tech community must act ›
Cloud, COVID-19, and the elusive measure of agility ›
Coronavirus, data privacy, and the new online social contract ›
Corporate payments go digital in the wake of COVID-19 ›
How a crisis reveals the value of human-centered systems ›
How COVID-19 is testing telcos’ mettle ›
Keeping networks running and protected in a time of uncertainty ›
Living through the pandemic in Asia: A perspective on crisis ›
Maintaining business continuity during a global crisis ›
Engaging global teams and communities ›
F5 resources during the COVID-19 pandemic ›
F5 Technical Services: Continuing business in the time of coronavirus ›
François Locoh-Donou: New patterns help us stay connected ›
How DevCentral is supporting our technical community ›
Letter from F5 CEO François Locoh-Donou ›
Supporting our partners and customers through change ›
Taking a “human-first” approach as customers swiftly adapt ›
Get help ›
Or call:
(888) 882-7535 (within North America)
(800) 11-275-435 (outside North America)
Contact the Security Incident Response Team (SIRT) ›
Or call:
(888) 882-7535