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F5 Opens Network Support Center in the UK, Providing Premier Technical Assistance for Its Partners

F5's Network Support Center provides best-of-class service for partners and customers throughout France, Germany, Ireland, Italy, Spain, the UK and the Nordic and Benelux countries
F5 Networks, Inc. (NASDAQ: FFIV), the leading provider of Internet Traffic Management (ITM) products, today announced that it has expanded the Company's technical support operations with the opening of a new Network Support Center (NSC) in the UK. The NSC is staffed with highly skilled network support engineers, consultants and training personnel to support F5's top partners located throughout France, Germany, Ireland, Italy, Spain, the UK, and the Nordic and Benelux countries. This new facility is primarily focused on authorized partners based in Europe who are implementing F5's market leading ITM solutions within their customers' sites and data centers.

"We're delighted that F5 has opened up a new support facility that can address the needs of our technical staff, compliment our engineering expertise, and allow us to extend the best possible customer service to our clients," said Ian Gilbey, Technical Director of Norwood Adam Technical Services. "F5's regional support center will have a positive impact for Norwood Adam Distribution, Norwood Adam Technical Services, and our customers by enhancing our ability to sell to and support our customers with our unique services."

With the opening of the London-based NSC, partners now have access to F5's comprehensive range of services that are designed to better address their business requirements and accommodate regional needs, including:

  • Technical support staff skilled in multiple languages including French and German
  • Technical telephone support available 24x7
  • Online technical support available 24x7 through Ask F5, an extensive technical knowledgebase located at F5 Networks website

"At F5, our priority is to provide world-class technical support and services to our partners in order to ensure long-term customer satisfaction and success. The opening of our new NSC brings us closer to our partners and enables us to offer enhanced technical support throughout these countries," said Julian Eames, vice-president of global services at F5 Networks. "This is an important move for F5 as we continue to grow our market share in Europe and build strong partner relationships across the region."

About F5 Networks

F5 Networks is the leader in Internet Traffic Management (ITM) and delivers application aware networks through its open Internet Control Architecture. F5 features the industry's leading set of integrated products and services that manage, control and optimize Internet traffic and content. Our solutions automatically and intelligently deliver the best possible Internet performance and availability for service providers, enterprises and e-businesses. Our products remove bandwidth congestion and optimize the availability and speed of mission-critical Internet servers and applications, including web publishing, content delivery, e-commerce, caching, firewalls and more. Our solutions are widely deployed in large enterprises, the top service providers, financial institutions, government agencies, healthcare, and portals throughout the world. The company is headquartered in Seattle, Washington, and has offices throughout North America, Europe and Asia Pacific. F5 Networks is located on the web at www.f5.com.

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This press release may contain forward looking statements relating to future events or future financial performance that involve risks and uncertainties. Such statements can be identified by terminology such as "may," "will," "should," "expects," "plans," "anticipates," "believes," "estimates," "predicts," "potential," or "continue," or the negative of such terms or comparable terms. These statements are only predictions and actual results could differ materially from those anticipated in these statements based upon a number of factors including those identified in the company's filings with the SEC.

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