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F5 Opens Network Support Center in Asia Providing Premier Technical Assistance for Its Partners

F5's Network Support Center provides best-of-class service for partners and customers throughout Asia Pacific and Japan to support the fastest growing markets in the world

F5 Networks, Inc. (NASDAQ: FFIV), the leading provider of Internet Traffic and Content Management (iTCM) products, today announced that it has expanded the Company's technical support operations with the opening of a Network Support Center (NSC) in Singapore. The new NSC is staffed to support F5's partners, helping them provide premier customer service to F5's fast-growing customer base spread across Japan, Hong Kong, China, Taiwan, Korea and Australia.

Since F5 sells its market leading iTCM products and services through partners in Asia, the primary purpose of F5's new NSC is to provide technical support for partners through highly skilled network support engineers, consultants and training personnel. Additionally, the NSC is staffed to address the language base of F5's top partners located throughout Asia Pacific and Japan.

"F5 has been fortunate to experience strong and steady growth throughout Asia Pacific and Japan and we're pleased to announce a regional NSC that will provide enhanced technical support for our partners in these regions," said Julian Eames, vice-president of global services at F5 Networks. "By being closer to our partners and customers and more attuned to their languages and regional needs, F5 can be more responsive to ensure their satisfaction and success."

With the opening of the Singapore NSC, partners now have access to F5's comprehensive range of services that are designed to better address their business requirements and accommodate regional needs, including:

  • Technical support staff skilled in languages including Mandarin, Cantonese, Korean, and Japanese
  • Technical telephone support available 24x7
  • Online technical support available 24x7 through Ask F5, an extensive technical knowledgebase located at F5 Networks website

About F5 Networks

F5 Networks is the leader in Internet Traffic and Content Management (iTCM), and delivers application aware networks through its open Internet Control Architecture. F5 features the industry's leading set of integrated products and services that manage, control and optimize Internet traffic and content. Our solutions automatically and intelligently deliver the best possible Internet performance, availability and content distribution for service providers, enterprises and e-businesses. Our products remove bandwidth congestion and optimize the availability and speed of mission-critical Internet servers and applications, including web publishing, content delivery, e-commerce, caching, firewalls and more. Our solutions are widely deployed in large enterprises, the top service providers, financial institutions, government agencies, healthcare, and portals throughout the world. The company is headquartered in Seattle, Washington, and has offices throughout North America, Europe and Asia Pacific. F5 Networks is located on the web at

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